Rethink, revise, reflect

We've opted for in-person classes to ensure a hands-on learning experience, fostering interaction and group activities for immediate feedback.

Our classes are typically delivered in designated venues worldwide. We provide flexibility with the goal to optimise the learning experience. We can facilitate client offices, hotels, event spaces, co-working space and training centres. The Umdenken has secured annual agreements with hotel brands in South-East Asia, China, Japan and in EMEA.

Whilst the main objective of presales teams is to support the field, workload, quarter-ending periods and availability are critical.

Absolutely! Our classes at The Umdenken are designed to be highly flexible and adaptable. Clients have the opportunity to review the list of topics and customise the class to focus on areas most relevant to their team’s objectives.

Definitely! Participants will have access to a variety of resources to reinforce their learning and apply new skills effectively. This includes access to training materials with additional resources and recommended readings related to the class topics.

The class aims to bring about both behavioural and transformational changes among participants.

The Umdenken classes are designed for individually contributing Presales Engineers/SEs and Technical Sales teams and are organised by their respective management. They aim to enhance skills and effectiveness in the field. Participants gain insights, strategies and techniques to excel in their roles and drive successful outcomes for their organisations.

In the realm of vendor partnerships, the distinction between product and services vendors fades when it come to soft-skills related to technical sales and customer success. Effective communication and discovery, empathy and strategic thinking are crucial for navigating complex sales environments and deliver exceptional value to clients.

Our class is tailored to meet the unique needs of the Public Sector, which heavily relies on consensus-driven decision-making and follows stringent tendering processes to ensure fairness and neutrality towards all vendors. We emphasise Public Sector-specific terminologies and processes, distinct from those commonly used in commercial and enterprise settings.

Explore www.stevecapper.com for an exceptional consultative presales training program that elevates skills and performance in sales. Renowned for his expertise, Steve Capper's training emphasises a consultative approach, focusing on understanding customer needs, building relationships, and delivering value-added solutions.

The Umdenken boldly launches its business with a pioneering generative AI class, fueled by our visionary understanding of machine learning, data science and AI.